MobileChat Updates Rejected by Apple
Just when I was starting to get annoyed that twenty08 wasn’t fixing bugs, Saverio informs us that the blame falls on Apple:
I understand that people are frustrated and are tired of waiting and Shaun and I feel absolutely terrible. However, all I can offer is your money back. For that, please go to support.twenty08.com and submit a request for a refund.
Blocking updates is orders of magnitude worse than rejecting applications to begin with, because money has already changed hands. I paid full price for MobileChat, which is, frankly, broken. But forgivable. It was a first release, and the developers wanted to be first to market with a real IM client. I maintain that MobileChat is still a superior product and service to its competition, but if the final word is that I’ll never get an update, I want my money back.
From a developer’s perspective, the App Store may be too much of a gamble; even if your app is accepted today, a future update may be rejected, and you may have to give all of the money back. From a user’s perspective, your software could see end-of-life at any moment.